One Platform.Six Powerful Products.
Move from campaign to conversion, conversation, resolution, intelligent automation, and workforce operations in one connected system.
WhatsApp Marketing
Plan targeted WhatsApp campaigns with segmented audiences, approved templates, scheduling, delivery analytics, and measurable follow-up from one workspace.
Campaign Builder
Configure the audience, message, schedule, and delivery settings in one guided flow.
Audience Segments
Target contacts using tags, fields, sources, and saved customer context.
Approved Templates
Organise Meta-approved marketing, utility, and authentication messages.
Campaign Scheduling
Launch immediately or coordinate future sends from a controlled schedule.
Delivery Analytics
Track sent, delivered, read, failed, and reply events as they arrive.
Experiments & Attribution
Compare message variants and connect engagement signals to follow-up activity.
Illustrative workspace
Campaign performance
Product launch campaign · Last 7 days
- Audience
- 0.0K
- Delivery
- 0.0%
- Replies
- 0
eligible contacts
23,940 delivered
13.0% reply rate
Delivery funnel
Updated 2 min ago
- Top audience
- Returning customers
- Best variant
- Version B · 11.6% clicks
- Next action
- Follow up with replies
CRM & Pipelines
Capture, deduplicate, assign, and progress every lead through a structured sales pipeline with complete activity context and accountable next steps.
Lead Capture & Deduplication
Bring new enquiries together while reducing duplicate contact and lead records.
Custom Sales Pipelines
Model stages around the way your team qualifies, proposes, and closes work.
Ownership & Assignment
Give every lead a responsible owner, queue, or team for the next action.
Activities & Follow-ups
Schedule calls, tasks, reminders, and notes against the complete lead timeline.
Custom Fields & Tags
Capture the qualification and business context that matters to your process.
Forecasts & Reports
Review stage value, conversion movement, overdue work, and expected outcomes.
Illustrative workspace
Sales pipeline
New business pipeline · Current month
- Open value
- ₹0.0L
- Win rate
- 0%
- Due today
- 0
37 active deals
rolling 30 days
follow-up activities
Stage progression
Weighted forecast ₹9.6L
New
₹0.0L
0 leads
Qualified
₹0.0L
0 leads
Proposal
₹0.0L
0 leads
Won
₹0.0L
0 deals
Next priority: 8 proposals need an owner update
ReviewCustomer Support
Turn inbound conversations into organised support work with clear priorities, SLA visibility, reusable responses, and seamless agent handoffs.
Support Queues
Group incoming work by service type, team, brand, or escalation path.
SLA Visibility
See response deadlines, at-risk conversations, and breached targets early.
Priority & Tags
Surface urgent issues and create consistent categories for reporting.
Saved Responses
Give agents accurate starting points for frequent customer questions.
Live Agent Handoff
Transfer automated or queued conversations to the right person with context.
Conversation History
Review messages, assignments, notes, and service activity in one timeline.
Illustrative workspace
Support health
Customer operations · Today
- Open cases
- 0
- First reply
- 0m 0s
- CSAT
- 0.0/5
across 3 queues
median today
126 responses
SLA coverage
46 open cases
Next to resolve
- 12 min left
Payment confirmation failed
Billing queue
- 34 min left
Unable to access workspace
Technical support
- 1h 08m left
Update delivery address
Order support
AI-Assisted Automation
Use approved knowledge and selected conversation context to draft replies, classify intent, qualify leads, and trigger reviewed workflow actions.
Assisted Reply Drafts
Generate a response draft from the active conversation for an agent to review.
Approved Knowledge Context
Ground assistance in the workspace and public knowledge sources you select.
Intent Classification
Identify the likely request type so the correct workflow can continue.
Lead Qualification
Structure relevant lead signals before assigning a clear human next step.
Workflow Triggers
Start configured routing, follow-up, and record updates from approved events.
Human Review & Fallbacks
Route uncertain or policy-sensitive output to a person instead of guessing.
Illustrative workspace
Lead qualification workflow
Human-reviewed automation · Version 3
Workflow sequence
Receive customer message
New WhatsApp conversation
Understand intent
Classify request and required fields
Use approved context
Workspace knowledge selected by the team
Review or continue
Low-confidence output goes to an agent
Update the workflow
Assign owner and record the next action
Run summary
- Workflow runs
- 0
- Agent review
- 0%
- Median handoff
- 0s
this month
low confidence or policy rule
to assigned owner
Fallback: route to a person
Workforce Management
Coordinate employee records, attendance, shifts, leave, payroll preparation, expenses, and field operations with role-aware controls.
Employee Records
Maintain role-aware personal, employment, organisational, and emergency details.
Attendance & Shifts
Coordinate schedules, punches, attendance states, and daily exceptions.
Geofenced Check-ins
Validate supported field attendance against configured workplace boundaries.
Leave Approvals
Route leave requests through policy-aware balances and manager decisions.
Payroll & Expenses
Prepare salary inputs, tax records, reimbursements, receipts, and exports.
Recruitment, Assets & Documents
Track candidates, employee files, assigned equipment, and onboarding work.
Illustrative workspace
Workforce overview
All locations · Today
- Present
- 0
- On time
- 0%
- On leave
- 0
of 200 scheduled
across all shifts
3 requests pending
Attendance trend
Attendance rate
Operations
3 leave requests
Waiting for manager review
Payroll inputs ready
Review before final export
4 onboarding tasks
Documents and asset assignment
Frequently AskedQuestions
Everything you need to know before bringing your communication, automation, and operations into one workspace.
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